Our MoneyMob team – The Pukatja staff

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We are very proud of our ninti kungka’s who are helping and teaching Anangu about money at our Pukatja office.  Charmaine has been working for MoneyMob since January and helps with mail, banking, and Centrelink.  Devina started in June and also helps with mail, banking, and Services SA transactions.  Elisha has worked at the office before and is back with the team again.  We appreciate the work that these women do for MoneyMob and the community.  Thanks ladies!


Loans & Phones project wraps up for stage 1

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MoneyMob’s ‘Loans and Phones’ project is finishing stage one!  For the past nine months, Deanne Gibbs has been running the project to help Anangu get a better knowledge of their rights as a consumer of payday loans and phone contracts.  This also included learning more about the language in contracts, how to make a complaint if you’re not happy or to find help if you have trouble with a loan or phone bill.

Clients have been learning about what a mobile plan is, what a phone contract really costs and how data and charges work on mobiles.  Sadly, we have found Anangu with very big bills for their mobile phones, MoneyMob have been helping to talk up for these clients who didn’t understand this before and now have big bills.  MoneyMob has also begun looking at ways to fix this for the future by talking to phone companies about better ways they sell mobile phone plans, including doing ‘affordability assessments’ which looks at how much each person can afford before selling them a phone contract.

The project also looked at ‘Payday Loans’, these types of loans help people get money fast, but they cost a lot more in the future and people can get in big debt that is hard to pay back.  These debts can affect people’s credit rating and even land people in court, so it’s important the people in the APY Lands are aware of other options.

We spoke to Anangu about payday loans and one of the biggest reasons for needing a loan was for the holiday season.  Christmas is an expensive time and a lot of people travel to see family.  Here are a few things you can do to prepare for this time of year:

  • Christmas club – some banks have a Christmas account that can be used to keep money safe until November.
  • Savings – Ask MoneyMob for help to make a plan to save money
  • Centrepay – if you are going to travel you can set up a Centrepay to Bush Bus or Bush Bee at the start of the year.  This will help pay for your tickets by Christmas

Don’t forget about our NILS program, Mervyn is our NILS worker and he can help with applying for a NILS loan for things like; furniture, white goods or even a car with Step-Up loans.

Look out for some of the deadly loans and phones posters in your community.  Stage 2 will begin in March 2019, we can’t wait to have Deanne back next year!

If you are having problems with a phone bill or a loan debt, MoneyMob can help, bring your papers and talk to one of our staff.

Staff training in Darwin

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In August, Ingrid, Devina and Zeni travelled to Darwin to do the Money Business Kit Training. Here is what Devina had to say about the trip…

“It was a privilege that we were able to attend the ANZ Money Business Kit training which was held in Darwin. I gained so much knowledge and experience during the 2-day training. Being able to interact with the group and overcome my self-confidence as I made new friends who like myself, live and work in remote isolated communities. I had fun just learning and understanding money business in different ways for example – to save, to budget and even learning and understanding the history of money. All cultures have different values about money, for example in my culture, in the last 50 years on the APY Lands, Aboriginal people never had money, they would always trade for food, water, animal fur and never had numbers to count to ten. They would also share as they still share today. In today’s society, money has changed our people and is continuously changing the future of our people and of the way we live as we are still adjusting to the lifestyle.”

Help with Tax Return

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If you earn less than $60,000 a year and you do not get any money from a business you own, or Royalties, we might be able to help with your Tax Return.

Come and see us and bring;

  • All I.D. (drivers license, pension card, Medicare card)
  • Bank account details
  • MyGov account details if you have them
  • Payment Summary for you and partner
    • Work and Centrelink

Big phone bill troubles

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MoneyMob was recently successful in helping a lady to get a phone bill of $8,900 waived.  The lady was pressured into buying 3 mobile phones for her family. At the time, there was no mobile phone coverage in her community. She didn’t even get to use the phones, and she got stuck with the bill.  The lady was not able to have a home phone, because she had a big mobile phone bill that she hadn’t paid. She needed a home phone because there are sick people living in her house. MoneyMob argued that the contract was not fair, and the TIO (Telecommunications Ombudsman) agreed with us.  Now the lady’s big bill is gone, and she’s able to have her landline in the house on again.


Superannuation Success!

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The Super Big Day Out in May with ASIC, MoneyMob and First Nations Foundation was a big hit with Anangu.  Around 500 super searches were done during the week in Indulkana, Mimili, Fregon, Pukatja and Amata.  Many Anangu had the chance to learn about, apply for, update and consolidate their super.  The funds that took part were Australian Super, HESTA, Super SA, Prime Super and QSuper.  There were also staff from the Australian Taxation Office, Austrac, the Department of Human Services, ASIC and Aboriginal Legal Rights Movement.

MoneyMob sincerely thanks everyone who took part – it was a fantastic group of people, and through your hard work we ran a wonderful event for Anangu.  We can’t wait to work with you again!  In particular, a huge thank you to the amazing Della Pearce, from Aboriginal Interpreter Service N.T., and Ingrid Kenny, both of whom worked tirelessly to make sure we could all understand one another.

Many of the people from the Super funds had never been to remote communities before. Here is what some of them had to say about their trip;

Darryl, Nathan Boyle (ASIC), Della Pearce and Tyrone Ko in Fregon

“I’ve worked in Superannuation for around 35 years, predominantly in the Northern Territory where I regularly visit the major urban centres and the occasional community throughout the NT.
Attending the Superannuation Outreach program through the APY Lands is up 
there with some of the most rewarding experiences in my superannuation career.  Unfortunately, extremely limited services and conditions in remote communities are not an uncommon situation to me, and we were lucky that we had the recently installed technology to allow us to help people while we were there.

I sincerely hope that these programs continue.  I am a proud, long term Territorian, and it was amazing to find that the first person that I sat down with, Max in Indulkana, was a man that I went to primary school with at Traeger Park Primary School in Alice Springs back in the mid 1970’s. I am trying to find some old school photos of the 2 of us to send to Max”
Darryl Florance, Australian Super

“It is difficult to express how meaningful the expo was at both a personal level and also as someone who can effect changes within the fund I work at. While I was certainly happy to assist many of our members, it has spurred me on to really challenge our processes and rules to better accommodate these members, and many others. I have an infinitely greater appreciation for not only the circumstances that the Anangu face but also for the agencies that work directly with them to achieve a better future.”
Tyrone Ko, Australian Super


Husna (HESTA), Carolyn & Ingrid (MoneyMob) and Dee at Umuwa

“For myself this week was a confronting but rewarding once in a life time experience. I’m glad we managed to help the Anangu’s private and public money story to help empower them for their future. I think everyone should experience how different people live and this trip certainly provided this. It reminded us, life isn’t always easy and there aren’t always easy solutions to everything in life. However, this shouldn’t stop you in making small steps forward and helping and empowering anyone you can. 45 hours of driving in 7 days – well worth every minute to ensure we could complete a years’ worth of work for such beautiful communities.”
Dee Eldridge, HESTA





Katie with lots of super give-aways!

“I was so privileged to go on this super outreach and meet the Anangu people. It was a life changing trip I will never forget. The trip helped me to better understand how ASIC can help people in remote Indigenous communities with their super. Carolyn and the team at MoneyMob do an important and amazing job helping local people with money matters and they have inspired me to come back and learn more.”

Katie Davis-Hall-Watson, ASIC’s MoneySmart



NAIDOC Week is almost here…

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This year’s National Aboriginal and Islander Day of Commemoration theme is “Because of her, we can!”  MoneyMob is joining the celebration of Indigenous women and their achievements by showcasing some of the inspiring women of the APY Lands. We will feature some of their stories every day during NAIDOC Week on our Facebook page.

2018 Tax Returns

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MoneyMob will have two “Tax Help” volunteers trained and accredited by the ATO. They will do free, simple tax returns for Anangu who are on a low income ($60,000 or less). They will start in August. When you come to a tax appointment, you need to bring;

  • Payment Summary from your work
  • Payment Summary from Centrelink
  • MyGov account details
  • Medicare card

Tax returns are easier to do on the computer through MyGov. If you don’t have a MyGov account, see MoneyMob, PYKu or TAFE to help you set up an account.

Introducing Ingrid Kenny!

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We are so excited that Ingrid Kenny from Indulkana has joined MoneyMob as our new Community Services Manager! Ingrid started with us in May after working at Indulkana School for many years. Ingrid will be managing MoneyMob’s financial capability staff and helping us to better understand the financial learning needs of Anangu.  She will also be looking for ninti Anangu to work for MoneyMob.

Ingrid says;

“My name is Ingrid Kenny, I am the Community Services Manager at MoneyMob. I am an Anangu woman from Indulkana Community. Coming aboard MMT is a great opportunity and I am already enjoying working as the CSM travelling and working with the MMT staff across the APY Lands. I can’t wait to see what this year will bring for me as I love new and different challenges. I have a passion for getting out working in the Community and with Anangu”.

… and a new Board Member, Sandy Marty!

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A warm welcome to the wonderful Sandy Marty who has joined MoneyMob’s board. Sandy is a Pitjantjatjara Yankunytjatjara woman and Manager of the Mimili Family Centre.  Sandy has worked previously for NPY Women’s Council and in other management roles; she has completed a Bachelor of Arts at University of Adelaide and a management diploma.  Sandy has dealt with Money Mob for a few years and has a high regard for Money Mob as an organisation and the important work they undertake in Aboriginal communities.


MoneyMob welcomes interested Anangu to talk to us about joining our Board.   If you think you can help us make good decisions and continue to work for a better financial future for Anangu, please talk to us!   You can call (08) 8953 2410 or email manager@moneymob.org.au