Due to COVID-19 Community residents are strongly urged
to stay in their community to prevent the spread of the virus.

Scam Message: Be aware of scams, cold calls, spam emails and payday loans, do not give out
your personal information such as bank account details over the phone or online.

Assistance available


• Internet Broadband customers will get unlimited data until the end of April

• Mobile customers will get an extra 25GB of data if they are postpaid

• Prepaid customers that do a recharge of AU$40 or more will get 10GB of extra data

Some pensioners with a Telstra home phone plan will also be able to make unlimited local, national and 13/1300 calls, and calls to Australian mobiles, from their home phone

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Intent to Claim
Centrelink now has an ‘intent to claim’ button on the MyGov website. You can click on this button to start an application for a new Centrelink payment. Then a Centrelink staff member will contact you if you have a phone or tablet, to finish the claim. All payments will be backdated to 23rd March 2020.
If you are in a remote community and don’t have a phone or tablet, go into a Centrelink agent and ask for help.

Assistance available:
Economic Support Payments, Temporary Fortnightly Coronavirus Supplement, More measures to access payments, Crisis Payment, etc.

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What you need to set-up MyGov: An Email address (Set-up email address using Gmail or Outlook) and a Mobile phone number.
How to set-up MyGov: Follow this step by step guide

Early Access to superannuation:
People who are unemployed, on centrelink benefits, or have had significant reductions in income (including sole traders) or working hours, are able to access up to $10,000 of their superannuation up to 30th June, and then a further $10,000 from 1st July.
Payment will be tax free. Applications are through MyGov.
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MoneyMob only offers support to access early release super on hardship grounds after a consultation with a financial counsellor AND where the financial counsellor assesses that there is no better way to address the person’s debt situation.

Access MyGov website

Business Improvement

For works to your business premises (whether owned or leased). There has been talk about the community about this applying to business equipment, but it appears will only apply to building and construction works (ie ‘permanent physical improvements). NT Government will contribute, $10,000 if you spend $0 (zero) of your own money – $20,000 if you spend $10,000 of you own money. Applications open 13th April.


Home Improvement

For works around either your own house or your investment property Limited to works on one property per person. NT Government will contribute: – $4,000 if you spend $1,000 of your own money – $6,000 if you spend $2,000 of you own money. Open 6th April.


Bank Assistance

As the impacts of COVID-19 continue to escalate, the banks in Australia are rolling out larger support packages for their clients.

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