Complaints / Feedback

We value your feedback and will use the complaints process to identify opportunities to improve the qualitiy and efficiency of our services.

Contact Info

Head Office

16 and 17/63 Todd Mall
John Cumming Plaza
Alice Springs NT 0870

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Open Office Hours

Monday-Friday: 9am -56pm
Saturday-Sunday: Closed

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Get in Touch

Alice Springs: 08 8953 2410
Pukatja: 08 8955 8211

Need help ?

Call: 08 8953 2410

Complaints & Feedback

Complaints Process

The diagram below shows you how we will handle your complaint.

Our Offices

Alice Springs Office: Monday – Friday, 9.00am – 5.00pm
16 and 17/63 Todd Mall
P: +61 8 8953 2410
F: +61 8 8952 7092

Pukatja (Ernabella) Community Offices:
Pukatja Community
Private Bag 193
via Alice Springs NT 0872
P: +61 8 8955 8211
F: + 61 8 8954 0139

Our teams in the APY Lands are often out of the office, doing what they do best working in their communities, so it’s best to complete the form to contact these teams.

Complaint Proces