Big phone bill troubles

Jul 15, 2018 | News

MoneyMob was recently successful in helping a lady to get a phone bill of $8,900 waived.  The lady was pressured into buying 3 mobile phones for her family. At the time, there was no mobile phone coverage in her community. She didn’t even get to use the phones, and she got stuck with the bill.  The lady was not able to have a home phone, because she had a big mobile phone bill that she hadn’t paid. She needed a home phone because there are sick people living in her house. MoneyMob argued that the contract was not fair, and the TIO (Telecommunications Ombudsman) agreed with us.  Now the lady’s big bill is gone, and she’s able to have her landline in the house on again.


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