Complaints / Feedback
We value your feedback and will use the complaints process to identify opportunities to improve the qualitiy and efficiency of our services.
Contact Info
Head Office
16 and 17/63 Todd Mall
John Cumming Plaza
Alice Springs NT 0870
Open Office Hours
Monday-Friday: 9am -56pm
Saturday-Sunday: Closed
Get in Touch
Alice Springs: 08 8953 2410
Pukatja: 08 8955 8211
Need help ?
Call: 08 8953 2410
Complaints & Feedback
Complaints Process
The diagram below shows you how we will handle your complaint.
Our Offices
Alice Springs Office: Monday – Friday, 9.00am – 5.00pm
16 and 17/63 Todd Mall
P: +61 8 8953 2410
F: +61 8 8952 7092
Pukatja (Ernabella) Community Offices:
Pukatja Community
Private Bag 193
via Alice Springs NT 0872
P: +61 8 8955 8211
F: + 61 8 8954 0139
Our teams in the APY Lands are often out of the office, doing what they do best working in their communities, so it’s best to complete the form to contact these teams.
