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Bank Assistance

BanksHome LoansSmall Business Loans
ANZ• Home loan payments can be deferred for up to six months, with a review at three months.
• Unpaid interest will be added to the outstanding loan balance.
Possible support includes:
• Request a six-month payment deferral on loan repayments for term loans, with interest capitalised
• Temporary increases in overdraft facilities available for 12 months
Commonwealth• Home loan payments can be deferred for up to six months.
• Unpaid interest will be added to the outstanding loan balance.
Support includes:
• Automatic enrolment of 76,000 businesses into loan deferral arrangements for up to six months, with interest capitalised
• Deferred repayments on vehicle and equipment finance loans
Merchant terminal fees waived for 90 days
• Deferral of repayments on business loans and overdrafts for 90 days
• Waiving early redraw fees on business term deposit accounts (including Farm Management Deposit accounts)
• Waiving establishment fees and excess interest on Temporary Excess products
NAB• Home loan payments can be deferred for up to six months. There will be a checkpoint after three months.
You will not be able to redraw on your mortgage during this repayment pause
We assume that unpaid interest will be added to the outstanding loan balance.
Support includes:
• Deferral of business loan repayments for up to six months, assessed on a case by case basis.
• Option to defer business credit card repayments
• Request waiver of merchant terminal fees for up to six months
• Support to restructure existing business loans, including equipment finance.
Westpac• Home loan payments can be deferred for three months
A further extension of three months may be available after a review.
We assume that unpaid interest will be added to the outstanding loan balance.
Support includes:
• Deferral of principal and interest repayments of business term loans for up to six months.
• Waiver of merchant terminal rental fees for up to three months
• Fee free redraws
Access to term deposit funds without reduction in interest rate
• Deferred payments for Business Credit Cards for at least three months.
• Waiving early redraw fees on term deposit accounts
• Support to restructure and consolidate loans
Bank AustraliaSupport may include:
• A deferral of home loan repayments for up to three months, with a further three month extension possible following a review
• Debt consolidation
• Waiver of fees and charges
Support may include:
• A deferral of loan repayments for up to six months.
Bank of QueenslandSupport may include:
• Deferral of mortgage and/or loan repayments
• Interest only repayments
• Early access to Term Deposit funds with waiver of redemption fee
• Waiver of other fees and charges related to non-payment.
Bank SACustomers can apply for a three-month deferral on repayments.
A further three months may be available after a review.
Support may include:
• A deferral of principal and interest repayments of business term loans for six months
• Waivers on merchant terminal rental fees for up to three months.
Bendigo & Adelaide BankCustomers can apply for relief on loans for up to three months.Support may include:
• A deferral of repayments on business loans for up to three months
• Discounted interest rates on new personal loans taken out by existing customers
• Waiver of interest rate reduction for early withdrawals on term deposits
• Deferral of payments and extensions for equipment finance
Fee waiver to restructure or consolidate loans
City BankPossible support includes:
• Mortgage hardship
• Waivers on monthly service fees
• Credit line increases on credit cards
HSBCFinancial assistance may include:
• A deferral of loan repayments
Fees or charges waived, and/or
• Interest free periods.
MacquarieAll clients in financial difficulty can immediately defer for six months their repayments on their home loans, car loans, credit cards and overdrafts. Contact the bank. All clients in financial difficulty can immediately defer for six months their repayments on their business loans.
St GeorgeCustomers may be eligible for a three month deferral on home loan repayments. A further three-month extension may be available after a review.
We assume that unpaid interest will be added to the outstanding loan balance.
Possible support includes:
• Deferral of principal and interest repayments of business term loans for six months.
• Merchant terminal rental fee waivers for up to three months.
SuncorpRepayments may be deferred on a case by case basis.Possible support includes:
• Deferral of loan repayments
• Waiver of early withdrawal fees for early access to term deposits, including Farm Management Deposits
Bank WestSupport may include:
• A deferral of repayments on business loans and home loans held by small business customers for six months
• Waiver of merchant terminal rental and minimum monthly service fees for 90 days if businesses have experienced more than a 20% reduction in transaction volumes
• Waiving early pre-payment fees on business term deposit accounts (including Farm Management Deposit accounts)
• Waiving establishment fees on temporary overdrafts
• Deferring repayments on vehicle and equipment finance loans
For all other banks, please phone your bank directly to seek support.